Contact us at (907) 373-4357

Privacy Policy for MY House Matsu

Effective Date: August 18th, 2025

1. Introduction

Welcome to MY House Matsu (“we,” “us,” “our”). We are committed to protecting the privacy of our clients and website visitors (“you,” “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, myhousematsu.org, and use our services, including our SMS/text message communication service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

A. Personal Data You Provide to Us We collect personally identifiable information that you voluntarily provide to us when you request our services, contact us, or sign up for communications. This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing/Physical address
  • Communication history with us

B. Automatically Collected Information When you visit our website, we may automatically collect certain information from your device, such as your IP address, browser type, operating system, and information about your use of our site (e.g., pages viewed, time spent on pages).

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services.
  • Process your transactions and manage your account.
  • Communicate with you. This includes responding to your comments and questions, providing customer support, and sending you service updates, appointment reminders, and other administrative information via email, phone, or SMS text message.
  • Improve our website, services, and client experiences.
  • Comply with legal obligations and enforce our terms and conditions.

4. Disclosure of Your Information

We do not sell, rent, trade or share your personal information to third parties for their own marketing/promotional purposes.

We may share information we have collected about you in certain situations:

  • With Your Consent: We may disclose your personal information for any purpose with your consent.
  • Third-Party Service Providers: We may share your information with third-party vendors who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, and SMS messaging services. We only share the information necessary for them to perform their designated function.
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

5. SMS/Text Message Communications

By providing your mobile phone number and opting in, you consent to receive text messages from MY House Matsu. These messages are for the purpose of maintaining communication with you about our services. Message frequency will vary. Message and data rates may apply. You may opt-out of receiving SMS messages at any time by replying STOP to any message you receive from us. For help, reply HELP.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Data Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You may review and change the information in your account by contacting us directly.
  • Opt-Out of Communications: You can opt-out of receiving email marketing from us by using the “unsubscribe” link in the email. You can opt-out of SMS messages by replying STOP as described above.
  • Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and the updated version will be effective as soon as it is accessible on this site. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

MY House Matsu Email: Privacy@myhousematsu.org Phone: (907) 373-4357 Address: 300 North Willow St Wasilla, AK 99654